LEGAL
Terms & Conditions
Last Updated: April 14, 2026
1. Acceptance of Terms
Welcome to ClaimYourGuide ("Site"), a property operated by GuideKiwi and owned by Magic Media Group LLC ("Company," "we," "us," or "our"). By accessing or using our Site, you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, please do not use our Site.
2. Description of Services
ClaimYourGuide provides free educational guides and informational content to users. Our services include:
- Delivery of free personalized guides via email
- Educational content about programs, benefits, and savings opportunities
- Information about products and services from our marketing partners
The guides and content provided are for informational purposes only and should not be considered professional advice. Always consult with qualified professionals for specific guidance regarding your individual circumstances.
3. User Registration and Information
To receive our guides, you may be required to provide certain personal information including your name, email address, ZIP code, and other details. By submitting this information, you:
- Represent that all information you provide is accurate and complete
- Agree to update your information if it changes
- Consent to receive communications from us related to your guide requests
- Acknowledge that you have read and agree to our Privacy Policy
4. TCPA Consent and Communications
When you provide your phone number and consent to receive calls or text messages, you expressly agree to receive communications from us and our marketing partners. This includes:
- Phone calls and text messages regarding products and services that may interest you
- Communications via automated dialing technology, including auto-dialers
- Prerecorded or artificial voice messages
Important: Your consent is not required as a condition of purchasing any goods or services. Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP to any text message or by contacting us at [email protected].
By providing your consent, you authorize us to share your information with our marketing partners who may also contact you. Each communication will include instructions on how to opt out of future communications from that sender.
5. Email Communications
By providing your email address, you agree to receive:
- Your requested guide(s) delivered to your email inbox
- Follow-up emails related to your guide topics
- Promotional emails about related programs and services
- Updates about new guides and content that may interest you
You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in every email or by contacting us directly.
6. Third-Party Partners
Our Site may contain links to third-party websites, and we may share your information with third-party marketing partners as described in our Privacy Policy. We are not responsible for:
- The content, privacy practices, or terms of third-party websites
- Any products or services offered by third parties
- Any transactions you conduct with third parties
We encourage you to review the terms and privacy policies of any third-party sites you visit or companies you engage with.
7. Intellectual Property
All content on this Site, including but not limited to text, graphics, logos, images, guides, and software, is the property of Magic Media Group LLC or its content suppliers and is protected by United States and international copyright laws.
You may not:
- Reproduce, distribute, or publicly display any content without our written permission
- Modify or create derivative works based on our content
- Use our content for commercial purposes without authorization
- Remove any copyright or proprietary notices from our content
8. User Conduct
When using our Site, you agree not to:
- Provide false or misleading information
- Use the Site for any unlawful purpose
- Attempt to gain unauthorized access to our systems or other users' accounts
- Interfere with or disrupt the Site or servers
- Use automated systems (bots, scrapers) to access the Site without permission
- Impersonate any person or entity
- Transmit viruses, malware, or other harmful code
9. Disclaimer of Warranties
THE SITE AND ALL CONTENT, GUIDES, AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
- IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
- WARRANTIES OF NON-INFRINGEMENT
- WARRANTIES THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE
- WARRANTIES REGARDING THE ACCURACY OR RELIABILITY OF ANY CONTENT
The guides and information provided are for educational purposes only. We do not guarantee that you will qualify for any programs, benefits, or services mentioned in our guides.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MAGIC MEDIA GROUP LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE, INCLUDING BUT NOT LIMITED TO:
- Loss of profits, revenue, data, or goodwill
- Unauthorized access to or alteration of your data
- Statements or conduct of any third party on the Site
- Any other matter relating to the Site
IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED ONE HUNDRED DOLLARS ($100).
11. Indemnification
You agree to indemnify, defend, and hold harmless Magic Media Group LLC, GuideKiwi, ClaimYourGuide, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with:
- Your use of the Site
- Your violation of these Terms
- Your violation of any rights of a third party
- Any content you submit or transmit through the Site
12. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after any changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.
13. Modifications to Services
We reserve the right to modify, suspend, or discontinue any aspect of the Site or services at any time without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Site or services.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located in Broward County, Florida.
15. Dispute Resolution
Any dispute arising out of or relating to these Terms or your use of the Site shall first be attempted to be resolved through good-faith negotiation. If such negotiation fails, the dispute shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Broward County, Florida.
Class Action Waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
16. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.
17. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Magic Media Group LLC regarding your use of the Site and supersede any prior agreements.
18. Contact Information
If you have any questions about these Terms, please contact us: